Tom Fulmer, CPCT, is the Vice President of Business Development for National Drug Screening, a nationwide leader in employer drug testing and top provider of drug testing, training, & TPA/Consortium software. Tom writes articles for National publications and presents at conferences. In 2017 and 2018, he won HR.com “Best Customer Service Leadership Training Program” awards and in 2018, he also won a top 10 award for “Best Sales Leadership Training Program”.
Tom currently conducts training for collectors, employers, and sales and customer service teams. He also speaks at conferences, writes articles, provides interviews for TV, radio, and podcasts.
More About Tom
Tom Fulmer has over 25 years’ experience as a business owner and entrepreneur. He built five businesses in different industries between 1994 and 2014 and has worked with teams from hundreds of companies to enhance customer experience, increase sales, and improve communication skills. For the eight years prior to joining National Drug Screening, Tom was a professional speaker and trainer who conducted corporate training
programs and delivered keynote presentations on communication skills and influence, sales and referral language, customer experience improvement, and easy to implement technology solutions to reduce
frustration and simplify business.