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• Team Communication: Slack.com   Others include: Skype, Google Hangouts Chat, Zoho Cliq, Microsoft Teams, Jive Click to Connect, and there are many others.)
• Phone Systems: jive.com [voip, test, fax, full pbx]* There are many Phone system providers – analyze what you need both now and for future growth before making a decision. DO NOT let price alone be the determining factor)
• Password management: lastpass.com (teams edition and there is a free version for individuals) *
• Online meeting/web conferencing: gotomeeting.com / www.gotowebinar.com *
  (Another great  option: https://zoom.us/pricing)
• CRM – Client Relationship Management System: claritysoft.com (Mention My name and NDS – You may get a better deal LOL) – many do not need something as detailed and involved.
• CRM: https://www.insightly.com/ – I used this for my previous company and was happy with it. For a small team or individual and I was NOT in Drug testing so not sure of the applicability.
• Webcams: https://www.logitech.com/en-us/product/hd-pro-webcam-c920s?crid=34
• VOIP phones: Polycom VVX 601 is one I use –
• Documents Management/sharing: dropbox.com (dropbox business for teams)
• Document Sharing: https://www.google.com/docs/about/ We also use google docs that allow for editing at the same time and for sharing docs with clients that they can update and you can see in real time – great for spreadsheet updates.

*FYI these are now all owned by same company (gotomeeting, jive, last pass, and other programs that are great for remote teams.)

Other Resources:

• Check if web address/URL or file is malicious: virustotal.com
• Get videos or recordings transcribed: https://trint.com/
• Great for creating puzzles and games for staff or clients for training, contests, etc. http://puzzlemaker.discoveryeducation.com/
• Teleprompter website for use when doing videos: https://www.easyprompter.com/
• Email Marketing Subject line tester: https://www.subjectline.com/
• Personality Assessments/behavior assessments: https://www.personality-insights.com/

**TPA Management software & MRO Services, including eCCF, and automated results reporting: https://www.nationaldrugscreening.com/software-service.php

**Sales Training/Customer Service Training: If you want assistance training your sales team or improving your sales process, you are welcome to contact me directly as I have worked with hundreds of companies from a variety of industries to train their teams. Both virtual Face-to-Face and in person training available. www.AskTomFulmer.com

**Drug Testing Business Consulting: If you want hands on help,  www.JoeReilly.com [DISCLAIMER: Joe Reilly owns National Drug Screening as well as Joe Reilly & Associates – I am providing this as a resource because he has worked with many drug testing companies to successfully grow their businesses.